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Patient Notice

Following the landlords’ decision to sell the current building, a review of suitable future premises options for Billinge Medical Practice has now been completed and a proposal approved to relocate practice services to the first floor of Garswood Health Centre.

Garswood Health Centre is a high standard, purpose-built facility, and this relocation will enable Billinge Medical Practice to continue to provide high levels of service for patients.

We have written to patients to confirm this decision and to outline next steps. We remain committed to working with NHS Cheshire and Merseyside to ensure that patients are engaged and supported in relation to this relocation.

We would like to thank patients for their understanding during this process.

For more information, please the Patient Letter and FAQs.

Accessing your health record

Your health record includes information like any conditions or allergies you have and any medicine you’re taking.

Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.

You can access your health record and nominate someone you trust to access it too.

You can use your NHS account (through the NHS website or NHS App) or Patient Access to access your health record.

You’ll need to ask the surgery for online access to your full health record, or you’ll only see your medicines and allergies.

Request access to your full health record online

First, you need to register for online services and prove who you are. To request access:

  • fill out a register for online services form and choose to access your full health record
  • upload or visit the surgery with photo ID so we can confirm your identity
  • if you are setting up access for the first time, we will give you a username and password
  • go to Patient Access or the app for access
  • collect a SAR from the surgery

Access to other medical records

For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.

Page published: 4 July 2023
Last updated: 22 October 2024